issues and challenges faced by the tourism and hospitality industry

The recent stock market ups and downs are a real indication of the turbulence that may impact tourism in 2016 and present new challenges to tourism professionals around the … Insurance brokers and advisors are getting creative (within the bounds of the law) in helping smaller businesses negotiate for better insurance for their employees. All Rights Reserved. The coming year, things will be even more challenging. However, being aware of the factors can enable people who have invested in this industry to be more proactive and develop adaptive strategies quickly. Will customers expect their food to fly to the table without having to wait for a server to actually make the slow walk with a tray? Tatiana Rokou / 09 Jan 2020 08:08 11168. As the growth and success of the travel sector fluctuates depending on … The hospitality industry in general and the restaurant sector, in particular, tend to get hit hard when things change. This has mostly been complicated by the emergence of new technologies and trends that need to be satisfied and attended to. That makes for one of the greatest challenges facing the hospitality industry and restaurants. var e = document.createElement("script") But they can bring a lot of motivation and dedication to the job, especially if they provide adequate training. Better roads are being constructed leading to the tourist attractions. In the reputation economy, the consumer’s voice is louder than ever. e.src = url Cheaper sourcing may be easier in a global economy. Current Issues and challenges of Hospitality and Tourism Industry, Ecotourism resort at the Amazon: Amazon Eco-tourist Resort, Impact of the Japan Tsunami 2011 Disaster on Tourism and Hospitality Industries, http://www.economywatch.com/world-industries/tourism/trends.html, https://www.hotel-online.com/News/PR2010_3rd/Aug10_HospitalityPersonnel.html, http://moelwintravels.blogspot.com/2009/01/2009-tourism-trends.html, Current Trends in the Global Hospitality Industry, The Evolving Role of Government in Education, Current Trends in Global Hospitality Industry, The Hospitality and Tourism Market in Victoria State Australia, Current trends in Global Hospitality Industry, Principles of Hospitality Enacted in Private and Commercial Domains, Al Tayyar Travel Group-role in transforming Saudi tourism, Emerging Issue in Tourism and Hospitality. For tourism-heavy locations, this is even truer. For more information about the challenges facing the hospitality industry and the paperless onboarding solutions, contact our team today! Business managers in the hospitality industry across the globe face the challenges such as: continuously satisfying guests, highlighting hotel attributes (Wuest et al., 1996) … 1.7 SCOPE OF STUDY If you are the copyright owner of this paper and no longer wish to have your work published on IvyPanda. Problems Faced by HR in the Hospitality Sector. 1.7 SCOPE OF STUDY The database is updated daily, so anyone can easily find a relevant essay example. Implications for Education and Hospitality Management Abstract: Hospitality organizations which are increasingly operating internationally create real challenges for their employees and managers to interact and effectively work with people from different cultural environments. Labor and skills shortage has been identified as one of the challenges that are facing the tourism and hospitality industry. Need a custom Essay sample written from scratch by Retrieved from https://ivypanda.com/essays/current-issues-and-challenges-of-hospitality-and-tourism-industry/. managers globally need to start working on the above mentioned challenges by formulating effective strategies with immediate effect. Gaps in ‘technological skills’ identified as fourth biggest challenge facing industry. We will write a custom Essay on Current Issues and challenges of Hospitality and Tourism Industry specifically for you for only $16.05 $11/page. As an example of one way to make benefits better, even organizations with fewer than 50 employees are able to offer health coverage now by leveraging the power of group plans and blending them with supplemental coverage that helps fill in the gaps. As per the New Zealand Tourism Forecasts, the sector is up to 52%. Some of these laws have been punitive and affected the growth of the tourism and hospitality industry in a broad way. Economy Watch. In this article, we discuss 6 Major Hotel Industry Challenges in 2019 and beyond. One of the key insights the survey found was the rate of growth in the hospitality sector. Others hotels have already implemented the innovation. There are other challenges that the industry is facing. Developments and challenges in the hospitality and tourism sector Issues paper for discussion at the Global Dialogue Forum for the Hotels, Catering, Tourism Sector (23–24 November 2010) Geneva, 2010 INTERNATIONAL LABOUR OFFICE GENEVA There is need to stay ahead of customers and this is one of current issues that are facing the tourism and hospitality industry (Mitchel, 2009, p. 12). Facebook. Risk of food poisoning Case examples are used to identify and describe challenges faced by governments, communities, and the cruise industry. (2019) 'Current Issues and challenges of Hospitality and Tourism Industry'. Defining the hotels, catering and tourism sector and the scope of the issues … The hospitality and tourism industry has been evolving every now and then because of the changing needs of the society. Economics. Here are the top 6 management issues in the hospitality industry: 1. Therefore, simply lowering standards is not an acceptable solution for savvy business owners and hiring managers. Shortages are becoming an issue as the talent pool of suitable candidates shrinks. For instance, ecotourism is an emerging industry as far as tourism and hospitality are concerned and this means that efforts should be directed towards the satisfaction of customers (Kummer, 2010, p. 18). A mobile-friendly online application process, web-based onboarding, virtual training, and self-service tech, in general, will help attract savvy employees, get them ready for work faster, and help keep them engaged and satisfied over the long run. Public violence 3. Combined with increasing competition, thanks partly to the growth of the economy of sharing, today’s hotel operators need to ensure they exceed expectations at every stage of their guests’ stay if they are to ensure long-term profitable growth. Lack of capital.This is normally a big challenge because any individual or organization that wants to invest in this industry must have capital in terms of money as well as other resources such as land and labour. 1991. Regulation is another challenge because the industry does not operate in one definite location (Kummer, 2010, p. 29). Identity theft 8. As far as sourcing talent is concerned, stricter immigration regulations since 2001 have made it more difficult for the hospitality sector. ), Managing Employee Attitudes and Behaviors in the Tourism and Hospitality Industry (pp. Implications for Education and Hospitality Management . But they are now doing more than just comparing your organization to direct competitors. This aspect has increased the demand for hotels thereby piling pressure on the industry to increase their facilities. The study assessing the challenges of hospitality and tourism industry will be of immense benefit to the federal government of Nigeria, students, individuals and other researchers that wishes to carry out a similar research on the above topic in other to understand perfectly the challenges of hospitality and tourism industry. New York: World Wide Words. Labor shortages are one of the greatest challenges facing the hospitality industry and restaurants. Security and Safety. function loadScript(url){ Finding and retaining talent. It contains thousands of paper examples on a wide variety of topics, all donated by helpful students. Failure to comply with all documentation requirements, such as I-9 processing, continues to be a challenge. "Current Issues and challenges of Hospitality and Tourism Industry." They can be as specific as the local economy. Home / Hospitality / Five challenges facing the hotel industry 30 ... the hotel industry is facing a vast set of challenges. The tourism crisis is the impacts that adding 800 million additional international visitors per year to the tourism industry, not to mention the increase of tourism visits that may take place within national borders. As such, this unit deals with the skills and knowledge required to develop and monitor a business plan. May 27, 2019. https://ivypanda.com/essays/current-issues-and-challenges-of-hospitality-and-tourism-industry/. In extreme cases, the industry has been forced to develop this skills and talents at huge costs. … These are the top challenges faced by hospitality businesses and reasons for revenue loss in the past year, according to our survey. 2009 tourism trends. ‘Challenges of rural tourism development in Zimbabwe: A case of the Great Zimbabwe-Masvingo district’. Some employees can't resist the temptation to steal these items from you. 3 (2); 1-12. The hospitality industry revolves around people: guests and the employees serving them. (2011). As a matter of fact, the industry has been forced to obtain capital at high costs thereby affecting their operations. If you continue, we will assume that you agree to our The following are some of the challenges that face the tourist industry in Kenya. According to cmo.com “the sharing economy has disrupted the travel and hospitality industry almost as much as the arrival of the internet affected the way airlines and travel agencies do business”. Often, they’re even settling into physically demanding roles. IvyPanda. Many problems may relate to intercultural communication between managers and employees as well as between employees and hotel guests from different cultural backgrounds. (2003). The rapid growth of the industry has brought in a lot of challenges that need to be solved by all stakeholders. In this case, pricing trends have been changing depending on the product or service but this has had an impact on the number of customers (Kummer, 2010, p. 31). Kusluvan, S., & Kusluvan, Z. We utilize security vendors that protect and ensure the integrity of our platform while keeping your private information safe. "Current Issues and challenges of Hospitality and Tourism Industry." The tourism crisis is the impacts that adding 800 million additional international visitors per year to the tourism industry, not to mention the increase of tourism visits that may take place within national borders. Cybersecurity has been a big concern for a number of sectors, ranging from power and utility companies to government organizations. Globalizationis leading the creation of uniform standards and protocols. Customers comparing you to their experiences in general—particularly when it comes to digital interaction and speedy service is one of the challenges facing the hospitality industry today. This labor pool is always available, and businesses can capture thousands of dollars in tax credits for hiring eligible individuals. Cyber crime issues 7. Most notably, such measures have affected tourist numbers yet the industry might have spent a lot of money trying to woo and attract customers. The study assessing the challenges of hospitality and tourism industry will be of immense benefit to the federal government of Nigeria, students, individuals and other researchers that wishes to carry out a similar research on the above topic in other to understand perfectly the challenges of hospitality and tourism industry. (2019, May 27). Guevara Manzo highlighted WTTC members’ greatest concerns for the travel and tourism sector, based on a recent survey: 1. To examine the perceived satisfaction of tourists. It should be known that the demand for new facilities has been going up because of an increase in the number of customers. Labor and skills shortage has been identified as one of the challenges that are facing the tourism and hospitality industry. The goal of this article is to illustrate how a responsible tourism lens measures the impact of cruise tourism and, with its focus on the perceptions of host communities, more effectively addresses grassroots concerns. Bar kin, D. (2002). These candidates typically face significant barriers to hiring due to income, veteran status, disability, or history of incarceration. If you glance at the taxes paid on hotel rooms and airline tickets, you can get an idea of the way taxation can … What travel restrictions and quarantine measures will impact us? People want what they want and they want it NOW! (2009). Different types of security challenges are, 1. Security of Funding: significant investment is required from the private and public sector for facilities, major infrastructure development and modernizing and … This is because the industry as a whole deals in a wide range of issues and aspects that need to be fully adhered to for customer satisfaction. They also expect to receive prompt responses no matter how they make contact with your organization. However, customers are more and more selective about spending in alignment with their shifting values. That’s always been true to a certain extent in the hospitality industry. As an example of this shift toward reliance on technology, statistics suggest almost 60% of hotel reservations are made online, with 65% of same-day reservations being made via smartphone. When clients plan for trips, hotels … What can you do to meet them head on? In the meantime, employers should ensure they are complying with existing laws for hiring documented workers. We use cookies to give you the best experience possible. 1. That makes for one of the greatest challenges facing the hospitality industry and restaurants. Cyber-crime will continue to be another major challenge the travel industry faces. Whilst this focus will continue, the implications for economic growth and corporate profits have to lead to a sharp sell-off in equity markets across the globe. Hospitality organizations which are increasingly operating internationally create real challenges for their employees and managers to interact and effectively work with people from different cultural environments. This paper aims to identify the challenges facing established universities in tourism and hospitality education and to provide insight of how these could be managed in the future. Different countries have enhanced their security measures because of an increase in crime and terrorism activities (Travels, 2009, p. 31). Prices are slashed to try to fill empty rooms and flights. The hospitality industry faces labor and human resource challenges including the compression or shrinking of the labor force, union issues and escalating health care and benefit costs among others. Employers may also want to consider seeking out more WOTC-eligible job candidates to fill out their workforce. As a matter of fact, the new environment under which the industry operates demands a new approach to labor and skills (Economy Watch, 2011, p. 27). Solutions to problems facing the tourism industry 1. This, Manzo reported, is an issue 78 percent of members identified as being of high importance. The hospitality industry today faces major challenges compared to the past decades, including high competition and the overall decreased travel levels in different regions, in addition to the present hard economic times. However, the unique selling point (USP) of travel companies or destination marketing organizations (DMOs) lies in providing a rare and unique experience. 1.5 Research Hypothesis The product aspect of the tourism and hospitality industry has been changing in recent years and this is a trend that needs to be coped up with. An increase in construction costs is a challenge that the tourism and hospitality industry has continued to face in recent years (Quinion, 2005, p. 21). Tourism is an economic problem for Jamaica based on the fact that with tourism there comes a possibility of importation of goods and services from other countries and we do not support our own countries produce in the form of service to the tourism industry. Combined with the fact that hospitality is highly competitive and fast-paced, it's no wonder human resources departments encounter myriad … Especially, changes in how they operate to support workers in giving their best effort on an ongoing basis. ii) to ascertain the impacts of the challenges facing hospitality and tourism industry towards the economic growth of Nigeria. The restaurant industry in the U.S. alone employs about 14 million workers. To find out the key challenges faced by tourist in the Muscat region. This implies that the industry has to choose between growing their own margins and increasing the number of customers. At the same time, importing from other countries has its own set of risks. Let’s look at the various challenges facing the Hospitality industry. Customers don’t expect to have to pick up a phone—and they will even complain about the number of keyboard strokes or mouse clicks required to complete an online booking! It is against this background that the present study examines the challenges facing the tourism and hospitality in Lagos state. Changes in the higher educational environment are having a tremendous impact on the education process, curricula, learning outcomes and instructional practices. The hospitality industry is a very vast industry that's faced with many challenges. The rate at which technology has been evolving and emerging is too fast that if you are left behind, you will likely miss customers. This is IvyPanda's free database of academic paper samples. Eco tourism for sustainable regional development: Current Issues in Tourism. e.type="text/javascript" Tourism is one of the sectors that governments heavily tax. "Current Issues and challenges of Hospitality and Tourism Industry." The hotel industry is one of the fastest-growing sectors of the world and an integral as well as an indispensable part of the Hospitality industry. 2019. Business managers in the hospitality industry across the globe face the challenges such as: continuously satisfying guests, highlighting hotel attributes (Wuest et al., 1996) and ensuring that guests make a repeat visit (Dominici and Guzzo, 2010). Adding 800 million visitors a year is the equivalent of adding 8 or 9 Walt Disney Worlds to the tourism industry. email. View Contemporary Issues in Hospitality Industry Research Papers on Academia.edu for free. There is an implication that technology is one of the current issues that are facing the tourism and hospitality industry in a broad way. “Travel and tourism has great potential for growth, with potential for millions of jobs to be created in G20 countries,” the report on the forum summarized, “if industry … loadScript("//widget.aggregage.com/bi/&keyword-LI=n&blog-group=humanresourcestoday&keyword-selected-blog-id=7159&overwrite-keywords=true&nw=true&widget-form-javascript=true&hide=true&time=" + new Date().getTime() + "&ref=" + document.referrer); This field is for validation purposes and should be left unchanged. challenges of the tourism industry in zimbabwe between 1960 and 2000 This paper examines the main challenges which confronted Zimbabwe’s tourism sector between 1960 and 2000. After all, customers are paying for service and they expect to get it. In this case, there are a lot of emerging issues and challenges in the hospitality and tourism industry that has forced stakeholders to go back to the drawing board and this is what this paper will mainly focus on. Probably not. "Current Issues and challenges of Hospitality and Tourism Industry." iii) to establish the efforts taken by the government to combat the challenges facing the hospitality and tourism industry in Nigeria. 5 Reasons to Streamline Your Hiring Process, 6 Best Practices to Help You Make Great Hiring Decisions. Lengthy recruitment processes – Due to an overwhelmingly large number of applications and multiple interviews, the recruitment cycle in the hospitality industry can be lengthy. Challenges that facing hospitality include will include operating issues, marketing issues, technological issues and economic issues. The challenge is, they may not be equipped to fulfill these jobs. Also, stay competitive with wages and benefits. These shifts can be as big as globalization. You can use them for inspiration, an insight into a particular topic, a handy source of reference, or even just as a template of a certain type of paper. These include: (1) improving brand image, as customers are drawn more and more to environment-friendly companies and potential employees are looking to be part of companies that make a difference in the community; (2) benefiting from economic incentives led by governments for the development of green businesses; or (3) improving cost efficiency, by implementing better working procedures and environmentally friendly tech… It should be known that the tourism and hospitality industry has been growing in recent years and this is because various economies have been on an upward trend. Terrorism 4. Top issues that will influence the global hospitality industry in the year ahead include sustainable development calls for green hospitality, labor cost, multicultural issues and higher education. As a result, there has been an increase in the demand for accommodation. A recent survey carried out by Travel Technology Europe has revealed ‘economic uncertainty’ as the biggest challenge … Congress is being urged to make changes to immigration and work visa laws. Raising rates to recover lost profits later is a tricky business. Tourism is an essential ingredient to the economic well-being of many regions in Australia. 6. Right now, the demographics of the available candidates are skewing older. The Hospitality Industry and Some of the Personnel Challenges it faces. Your privacy is extremely important to us. To start with, it’s essential to have someone monitoring all digital channels from review websites to Twitter, FaceBook, email, and beyond. Intercultural Challenges Facing the Hospitality Industry. In Uganda the Kampala- Kasese road leading to Queen Elizabeth National Park. Intercultural Challenges Facing the Hospitality Industry. In the travel and hotel sectors, the ups and downs of global events have an obvious impact on international spending. The demanding nature of the average consumer is skyrocketing in an era of instant gratification. Sexual abuse on women 9. With the rise of Airbnb and changing traveler expectations, the hospitality industry must face upcoming challenges head on if the sector is to continue to grow into 2018 and beyond. Washington, DC: Island Press. Pricing in the hospitality and tourism industry is a major issue that needs to be attended to. Top 5 Technologies Restaurant Owners Should Know About, Cost of Payroll Fraud: A Problem with a High Price Tag, How to Prevent Hourly Hiring Interview No-Shows. Current Issues and challenges of Hospitality and Tourism Industry. It’s no longer easy to supplement the shrinking local labor pool with workers from other countries. Innovative technology. That’s not counting the rest of the hospitality sector. Raising rates to recover lost profits later is a tricky business. Filed Under: Employee Onboarding Tagged With: Hospitality Industry Employees, Hospitality Industry Labor Shortage, Onboarding in the Hospitality Industry. The foodservice sector is also feeling the impact of globalization. Retrieved from https://www.hotel-online.com/News/PR2010_3rd/Aug10_HospitalityPersonnel.html. Modern marketing is a management orientation and a systematic process integrating the techniques used by managers to influence demand. Retrieved from http://www.economywatch.com/world-industries/tourism/trends.html, Kummer, F. (2010). It should be known that customers in the hospitality industry are always demanding unique products and services and this is up to all stakeholders to take up the challenge. IvyPanda, 27 May 2019, ivypanda.com/essays/current-issues-and-challenges-of-hospitality-and-tourism-industry/. Copyright © 2020 - IvyPanda is a trading name of Edustream Technologies LLC, a company registered in Wyoming, USA. General theft and other crime 2. An increase in the demand for hotels is something that needs to be attended to because all customers can not be accommodated by one facility since this might compromise the services that they are being given (Bar kin, 2002, p. 23). As the demand for lodging and plane travel goes down, both total revenue and profit decrease.

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